JOB VACANCY

Receptionist

Full Time

Limassol

APPLY

Job Description

SCOPE OF JOB

As a Receptionist, you will be the first point of contact for our guests. Solid organizational and interpersonal skills are key for this role. Ultimately, the Receptionist should ensure our guests have a positive dining experience from the moment they arrive until their departure.

 

MAIN RESPONSIBILITIES

  • Welcoming and greeting visitors and guests upon their arrival or departure
  • Managing reservations
  • Managing the flow of guests into the dining and bar areas
  • Providing accurate wait times and monitoring waiting lists
  • Escorting and seating customers to the dining and bar areas
  • Answering incoming calls and addressing guests’ queries
  • Engaging with guests to ensure they are happy with service
  • Liaising with internal and external teams
  • Maintaining a clean and organised reception area
  • Tend to special guest needs and requests

BENEFITS

  • 24 days paid annual leave
  • Flexible working hours
  • Free meal while on duty
  • Up to 25% discount on company brands (Pizza Express, Marzano, Columbia Beach, La Boca, Columbia Steak House, Avli Tou Vasilea, Pokeloha, Columbia Confectionery, Londa Hotel, Columbia Beach Resort, House & Garden)
  • Training and development opportunities
  • Career advancement opportunities

 

REQUIREMENTS

 

Level of Experience

  • Experience working as a Host/Hostess or Receptionist
  • High school diploma; hospitality certification is a plus

 

Skills & Knowledge

  • Fluent in Greek and English is a must
  • Excellent phone etiquette and restaurant/ bar etiquette
  • Strong planning and organizational skills
  • Exceptional customer service and communication skills
  • Ability to work in shifts, as needed

Personality characteristics

  • Warm, engaging and professional
  • Confident and well presented
  • Work under pressure and able to multitask
  • Attention to detail