Full Time



Job Description


The jobholder is expected to run shifts for the outlet managers on duty including the supervision of the team, cashing up, and stock control.

The jobholder has to have the ability to effectively communicate with customers, and all the team ensuring the smooth running of the whole operation. They will be required on occasion to liaise with suppliers or members of the outlet Support.

They must have the ability to gain respect from the team in order to exercise authority where necessary, as well as being a team player, in order to fully contribute to the overall positive working atmosphere, and outlet ambience.



  • Ensure all shift set up procedures are followed within the outlet areas
  • Delegate duties to team members on shift and follow up to ensure they are completed
  • Ensure customers receive high standards of customer service and food quality
  • Monitor and actively encourage teamwork ensuring company standards are met
  • Provide administrative support to outlet Manager
  • Answering phone calls and replying to emails regarding specific events. (Birthdays, weddings, christenings etc.)
  • Provide training to new staff members





Essential Skills and Knowledge

  • Basic numeracy skills
  • Good communication and organizational skills
  • Effective coaching and delegation skills
  • Good product knowledge
  • Good knowledge of health & safety, hygiene and licensing regulations
  • Good computer knowledge (Microsoft word, excel etc.)


Personality characteristics

  • Approachable
  • Team Player
  • Confident
  • Hardworking
  • Self-motivated


Level of Experience

  • Ideally previous supervision experience




  • 24 days annual leave
  • 13th salary up to six months
  • Provident fund up to six months
  • Flexible working hours
  • Free meal while on duty
  • Up to 25% discount on company brands (Pizza Express, Marzano, Columbia Beach, La Boca, Columbia Steak House, Avli Tou Vasilea, Pokeloha, Columbia Confectionery, Columbia Beach Resort, House & Garden)
  • Training and development opportunities
  • Career advancement opportunities