Shisha Expert

Full Time



Job Description

Responsible to provide basic support and service task to the outlet aiming for the highest possible customer satisfaction. The ideal candidate will be customer-driven with an outgoing and approachable character. You will work well under pressure in a fast-paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike



  • Have full knowledge of Shisha contents and preparation methods
  • Have full knowledge of Shisha offerings
  • Assist guests regarding Shisha menu items in an informative and helpful way
  • Follow all safety and sanitation policies when handling Shisha equipment and storage
  • Ensure that the shisha area is always clean and arranged neatly
  • Control stocks for daily use to ensure service requirements are met
  • Consistently offer professional, friendly and engaging customer service
  • Follow outlet policies, procedures and service standards



Level of Experience

  • Prior experience of working in the same or similar position


Skills & Knowledge

  • Should be able to clearly communicate in English
  • Good planning, organizational and communication skills
  • Highly responsible & reliable
  • Good knowledge of hygiene, health & safety and licensing regulations


Personality characteristics

  • Positive Attitude
  • Self-motivated
  • Ability to work under pressure
  • Hardworking