JOB VACANCY

Hostess

Full Time

Limassol

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Job Description

As a Host/Hostess, you will be the first point of contact for our guests. For this role, you should have solid organizational and people skills to make sure our guests have a positive experience from the moment they arrive till their departure. Ultimately, the Host/Hostess should ensure we provide excellent customer service and a pleasant experience to our guests.

 

Main responsibilities:

  • Welcome and greet visitors as they enter
  • Escort and seating customers to the bar areas
  • Provide great customer service
  • Engage with guests to ensure they are happy with service
  • Provide accurate wait times and monitoring waiting lists
  • Manage reservations
  • Maintain a clean reception area
  • Answer incoming calls and address customers’ queries

 

Requirements

 

Level of Experience

  • Experience working as a Host/Hostess or Receptionist
  • High school diploma; hospitality certification is a plus

Skills

  • Fluent in Greek and English
  • Excellent phone and bar etiquette
  • Strong planning and organizational skills
  • Exceptional customer service and communication skills
  • Ability to work in shifts as needed

Personality characteristics

  • Warm, engaging and professional
  • Confident and well presented
  • Work under pressure and able to multitask
  • Attention to detail

Benefits

  • 24 days paid annual leave
  • Flexible working hours
  • Free meal while on duty
  • Up to 25% discount on company brands (Pizza Express, Marzano, Columbia Beach, La Boca, Columbia Steak House, Avli Tou Vasilea, Londa Hotel, Columbia Resorts, House & Garden)
  • Training and development opportunities
  • Career advancement opportunities