Waiters / Waitresses

SCOPE OF JOB

The main purpose of this role is to provide excellent services and maximize guest satisfaction, by ensuring that Company standards and targets are achieved.

Reports to: 

Restaurant Manager and/or Manager on Duty

 Main Responsibilities

• Greet and welcome customers
• Present menus and provide detailed information (F&B menu knowledge)
• Prepare tables by setting up linen, silverware. Glasses
• Offer menu recommendations and daily specials
• Use every upselling opportunity as per standards
• Take accurate F&B orders using POS, Handhelds or order slips
• Serve Food & Drinks
• Maintain clean & tidy dining area and equipment
• Deliver & collect bill payments
• Carry dirty equipment to the kitchen pot wash
• Follow all relevant Health & Safety Protocols & Policies
• Attend job specific trainings
• Attend team communication meetings

KEY REQUIREMENTS

Essential Skills and Knowledge

• Excellent Customer Skills
• Good organizational and communication skills
• F&B basic knowledge
• Excellent knowledge for English & Greek language

Behavioral characteristics

• Approachable and Social
• Team Player
• Ability to work under pressure
• Attention to detail
• Critical Thinking
• Team Spirit
• Flexibility

Level of Experience

• At least 1 year of previous experience in F&B operations in similar position
• Hands on experience with POS, Handheld systems

BENEFITS

• 21 days annual leave paid by the Company
• 13th Salary
• Provident fund and medical Insurance
• Free meal while on duty 
• Up to 25% discount on company brands (Pizza Express, Marzano, Columbia Beach,   La Boca, Poke-Loha, Columbia Steak House, Columbia Sun, Henrys, Columbia Pier, Columbia Resorts, Columbia Confectionery, House & Garden)
• Training and development opportunities
• Career advancement opportunities 

All applications will be treated with the strictest confidence.

Interested applicants may email their CV at jobs@columbia-restaurants.com