Barista

 Job Description for: Barista

SCOPE OF JOB

Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and cookies. They must understand the basic objectives, and standard of procedures set out by the outlet manager.

RESPONSIBILITIES:

• Welcomes customers by determining their coffee interests and needs
• Educates customers by presenting and explaining the coffee drink menu; answering questions
• Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.
• Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, expresso, expresso lungo, caffe latte, and cappuccino.
• Generates revenues by attracting new customers; defining new and expanded services and products
• Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs
• Maintains safe, clean and healthy work environment by following organization standards and sanitation regulations
• Updates job knowledge by participating in educational opportunities; reading coffee, retail trade, and food service publications; maintaining personal networks

REQUIREMENTS:

Qualifications

• Relevant training certificate

Level of Experience

• Proven working experience as a barista, bartender or bar staff

Skills & Knowledge

• Excellent knowledge of preparing and serving coffees
• Good planning, organizational and communication skills
• Good knowledge of hygiene, health & safety and licensing regulations

Personality characteristics

• Team Player
• Positive Attitude
• Self-motivated
• Sociable
• Ability to work under pressure
• Hardworking

Benefits

• 24 days paid annual leave
• Flexible working hours
• Free meal while on duty
• Up to 25% discount on company brands (Pizza Express, Marzano, Columbia Beach, La Boca, Columbia Steak House, Avli Tou Vasilea, Londa Hotel, Columbia Resorts, House & Garden)
• Training and development opportunities
• Career advancement opportunities